Kingdom Death | News of Death | About Your Kingdom Death Black Friday Order

About Your Kingdom Death Black Friday Order

January 2021

Black Friday And Kickstarter Wave 3 part 1 Update

The impact of COVID-19 on freight and logistics has been incredible, setting records for the most challenging shipping season to date. Our lovely containers on both the US and UK sides of the world have been patiently waiting in a rail yard since last year to be picked up. We have been informed the situation is complicated and vast, covering both a lack of man power and the need to continue dealing with incoming containers so things can be unburied.

As it stands now, we are working around the clock for updates and to get these shipments released. Once in hand, they will be a priority at the warehouse to be put in your hands.

We understand the difficulty here and recognize your great patience. If you would not like to wait for your order and would like a refund, please send a ticket to support@kingdomdeath.com with the subject “Black Friday REFUND” and your order number. If you don’t mind waiting for these items, we appreciate you hanging tight for a bit longer and we will get them to you as soon as we can.

We apologize for the wait and we thank you for your continued support and patience.

KICKSTARTER SUPPORT!?

Do you need help? We want to help you. Please submit a ticket here: kingdomdeath.com/support.

Do not send us support messages thru kickstarter, twitter or instagram.
Thank you!

When will my order ship?

Shipping has been severely impacted by the COVID-19 Pandemic. Please expect a longer time for your parcels to arrive.

High volume sales may cause shipping delays. Generally we pack and ship orders daily, however during new releases we estimate shipping delays up to 2 weeks. We apologize, please be kind to our team as they process and pack your order. Thank you!